Shipping & Returns

Returns Policy

We offer a 60 Money Back Gaurantee

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

1:Login and Request Return within 60 days of purchase requesting a Return Authorization Number(RAN). 2:You will be given a (RAN) item must be recieved within
14 days or (RAN) will be voided. 3:An inspection of item will be made to determine condition of item is same as when shipped. 4: After inspection an Email will be sent determening Status of Return. 5: Refund of all costs except Shipping & Damages notedupon return. NO COD'S Unauthorized Return's Will Not Be Processed

SHIPPING & LOCAL PICK-UP OPTONS & INFORMATION

 

We Use FedEx Freight LTL for all shipments over 125lbs.

WEIGHT:  Net weight 421 lbs.  - This is the weight of product when fully assembled.

Shipping Weight 445 lbs. - This is the weight of the product when it is shipped. Most items will ship in steel crate heavily banded to wooden pallet.

We have listings with Free Shipping

FREE SHIPPING via FedEx Freight:

Listings with free shipping are Free to any Business, Residence, or picked up at the closest Terminal we have to you. Free Shipping is to any of the lower 48 states.  If you do not have the ability to unload from back of 20' - 24' box trailer then a $35 charge will apply for a lift gate.

 - FedEx Freight only recognize a business as an address having a commercial sign displaying its name and address number.

 - Terminal pick-up  How it works: 1st we will confirm the terminal location nearest your residence. When you arrive at terminal for pick-up they will load it for you onto a trailer, in the back of vehicle, etc...

  - Be sure to provide a contact phone number when requesting delivery to your residence or Terminal pick-up.  

 INSURANCE: Insurance is included on all shipments  

- Your shipment is fully insured when it is shipped. If any damage occurs or there are missing parts please be sure to note it when you sign for the product. If you don't notice until after you unpack it, that's ok, take some pictures and send them to support@value-leader.com so we can process your claim and get you the parts you need so you can start using you product.

 

We Use FedEx Ground for all shipments under 125lbs.

 

Listings with free shipping are Free to any Business or Residence. Free Shipping is to any of the lower 48 states. Cannot Deliver to PO Box or APO address.

FREE SHIPPING via FedEx Ground:

Local Pick-Up

Local pick-up available at our location 83371 Melton Rd., Creswell, Oregon 97426  M-F 9am - 4pm, please call in advance so we can be ready to load your pick-up, trailer, or? We have Forklifts

Local Pick-Up on WEEKENDS by appointment only!

OTHER SHIPPING INFORMATION:

  • For shipping to Hawaii or Canada, please contact us for a shipping quote.

- We have Great Rates in these areas, give us a call or drop us an email so we can get you a Great Deal on a Value Leader Implement

- Most products you can unload with the bucket of your tractor using a chain to lift it off the back of the truck.

- We can hold shipping on fully paid items upon your request by email for up to 30days.

-For International customers; we can ship to your freight forwarder, please contact us for information regarding International Shipping!

 

Thank You

Betst Products,llc

Value Leader Implements

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